Meet Elvis, King of the Road and Customer Service Education Teacher Extraordinaire

Sometimes the best customer service education lessons come from service providers who do all the right things at the right times and in the right ways. One such lesson came to me during a taxi ride. This was no ordinary ride, however.

I had an amazing experience in a brand-new, all-white Mercedes taxi. But it was not the car that impressed me – it was the driver, who clearly understood a thing or two about customer service education.

Martin Lim picked me up in his spotless taxi with current magazines in the back, a selection of CD music, a mobile phone for my use, digital video TV and an Internet-linked palmtop computer mounted on the dashboard. Lim maintains a database of his regular customers and even sends "Thank You" notes by e-mail after the ride.

By the time we reached my destination, I did not want to get out of the car.

Does all this investment pay off? Lim makes four times what an average taxi driver makes in his city. But then he is not a taxi driver. His (self appointed) title is "Provider of Personalized Limousine Service."

He even has a nickname – "Elvis." The name was given by a former customer, and it sticks. After months of loyal taxi travel, this customer bought a car. But he kept Lim's contact information handy.

Now, whenever the former customer finds himself lost on city streets, he calls Lim on the mobile phone and says, "You're the king of the road! Can you help me figure out where I am, and how to get to where I 'm going? "

Key Learning Points

Elvis stood out from the crowd by doing things more, better and different from the rest. He was not just a singer. He was the King. You can be, too. Take a customer service education lesson from the King of the Road to improve your own business.

Action Steps

Give yourself a customer service education by studying what everyone else is doing in your business, and then do something else. Make an extra effort. Get busy. Get famous. Get rich. Get a customer service education that pays off! …

How to Become a Fashion Designer

Is Fashion Your Passion? If you've always dreamed of becoming a successful designer, read on to learn more about how you can realize your dream and become a fashion designer.

The three most fundamental skills required to become a fashion designer are: sewing, drawing, and creativity. You can always learn both drawing and sewing in fashion school (actually, those are typically mandatory classes), but creativity is something you must have in your blood.

Beside the skills listed above, you need the following skills to become successful no matter what your career path is: motivation, determination, and commitment.

If you are serious about becoming a fashion designer, the first and most important step you'll need to take is to enroll in a good fashion design program at an accredited institute. The advantage of going to school is that you'll be taught everything you need to know in a well structured, organized environment. You'll learn the industry standards, how to accomplish required tasks efficiently, get hands on experience with the latest industry technology, and learn exactly what needs to be done to break into the fashion world and how to go about doing it well. Additional benefits include potential internships with well known companies and excellent networking opportunities.

If you're sure you want a career in fashion but are not certain as to which path is right for you, here are a few options to get you thinking: fashion design, accessory design, apparel design, fashion merchandising, fashion marketing and fashion Journalism.

As with any career, a solid plan and a good education are essential. This might be even truer in fashion design, as it is definitely not an easy industry to break into. That should not discourage you however, and if you are discouraged that easily then this probably is not the right career for you. But with hard work, dedication, and a little bit of luck, there's no stopping you from becoming the next Coco Channel or Calvin Klein.

A good first step is to pick a few good fashion schools and get some information from them regarding their programs. This can all be done quite easily now as most schools now have short "information package request" forms right on their websites. They're usually pretty short forms, you fill them out and they mail you an information package which outlines their programs in details. It's definitely worth looking into if you really are serious about getting into the fashion industry. …

John Abraham

John Abraham was born on December 17, 1973 in Mumbai. He has always lived in Mumbai. He was a super model in India and has now changed his profession from modeling to film industry as an actor.

John is the son of a Malayalee Christian architect (his father) and a parsi former basketball coach (his mother). His birth name was Farhan which is an irani name but as his family members called him John, it has become the name to refer to him. As a result he has been known as John Abraham. He had all his education in Mumbai. He had his schooling in Bombay Scottish School and had his graduation in Jai Hind college where he was awarded BA (Honors). He was a good sports person. He was the captain of his college football team and was a sprint runner. After his BA he went on to Mumbai Educatonal Trust where he had earned his MMS degree.

In his early career John worked with a small media firm, which later closed down due to financial problems. After that he joined Enterprise-Nexus, an ad firm in Mumbai where he was a media planner. That was when he got his break. One day, while he was working for that company, a model ditched the shoot and John's boss suggested he take that role. His biggest break was in 1999, the year when he won Gladrags Manhunt and got an opportunity to go to Singapore for the Manhunt International contest. He was awarded second place in that contest. After that he got a number of offers and did a number of commercial ads.

John's debut in Bollywod was in 2003, with the film Jism when he was 30 years old. From then to now he has acted in a lot of successful movies like Dhoom, Garam Masala and Taxi no 9211. In 2004 he had to face a lot of threats for signing on to the movie Water, a Deepa Mehta film. During the shoot they had to change the location from India to Sri Lanka Due to its contraversial subject. The film was based on the controversial subject of Indian widow population. He acted in the lead role of a broad and open-minded young man who was inspired by the teachings of Mahatma Gandhi. This character earned him much praise and he became a well-known person in the film industry. His recent movies are Baabul and Kabul Express in which he has played the characters: A man who marries a widow and a journalist on job in Afghanistan respectively. He has signed some more films which will soon start.

John has been dating actress Bipasa Bashu who he acted in his first film with. His former date was with actress Riya Sen. The rumour is that he has some connection with actress Raveena Tandon. And his interests are connected with bike-racing. He loves bikes of great power. He has got a Suzuki Hayabusa, the world's fastest bike. Unfortunately for him …

The Ultimate Combination of Education and Technology – The Distance MBA Degree

Due to the incessant and ever-increasing demand of many companies and corporations for the most talented and skilled people to hold their tops posts, the need for a comprehensive and detailed system of training these select individuals has risen over the years. And the best way to get a scientific approach to management is through the perfect balance of theory and practice that is offered by an MBA degree. Very few other programs, if any, offer better training in all the aspects and nuances of management and running every aspect of a business like the MBA program. So it's not surprising that more and more people are turning to it to enrich their knowledge and to significantly bolster their resumes.

It's a very common fact that those who have received the benefit of an MBA degree are usually entrusted with higher posts, greater responsibilities, and higher pay than those who attempt to climb the corporate ladder without them. But it's also true that there are several people who are not able due to time, schedule or distance to enroll themselves in traditional MBA classes. Many of these classes would require students to attend classes like regular university students or to attend night classes. And for those who live far away from institutions of learning or are engaged with their jobs or families far too much too much time or energy to spare, this poses serious problems. Many just have to accept the fact that a regular MBA degree is not for them. But should this stop gifted individuals from learning advanced management skills? Of course not!

The perfect solution for this problem would be the distance MBA degree. Distance education, as its name implies, is perfect for educating students that are not physically 'on-site'. And because of significant advances in technology, such as the Internet and all the powers of communication that come with it (such as web chat, e-mails, online modules etc.) students are assured that they get their lectures in real time and that their reading materials are received complete and with as little delay as possible.

There are many forms to this kind of education. These include: correspondence courses through snail or e-mail, non-interactive broadcast video, pre-recorded video, live teleconference or videoconference, and online / offline computer courses. With the variety of options, students can pick the one that is most convenient for their needs. …

5 Places to Look For Scholarships

Many people have made the mistake of thinking that the only way one can win a scholarship is to have a superstar athlete or have a 4.0 GPA. Although having these abilities help out a lot, they are not the only way to get a scholarship to assist in paying for college. In fact they only account for a small amount of money granted to a vast majority of students. There are many programs that award money to students based on their background, interest, abilities, financial status etc. When faced with the pressures of graduation, finding scholarships to help pay for college can be a daunting task, but here are a few sources one may look to acquire those funds.

The State Government

The federal government has many programs in place to assist students in paying for college. The first step that needs to be taken is to complete and submit a FASFA (Free Application for Federal Student Aid) form before your states deadline. By submitting the form by March 1 will have met all states deadlines except Michigan. Failure to have this submitted by the deadline will result in you not being able to obtain financial aid from the state for the entire academic school year.

The amount received varies from state to state. Some states provide a lot of information about resident requirements, scholarships, grants and other programs, while others offer very little information. It is suggested to go to their website and see what programs your state may offer.

Corporations

Many business and corporations offer various scholarship programs. You should ask your parents if their jobs offer any such benefits in helping students. If you are a working student, you should check with your employer and see if they have any programs of that nature. Also check with local businesses in the area. The Chamber of Commerce should be able to provide you with a list of potential places.

The Book Store or Library

There are those that have done extensive research on finding students money to help in paying for college and have compiled the information into various books. Many of these books offer advise on applying for scholarships from start to finish. Some even offer help with writing effective essays, resumes and filling out applications properly for the best chance to win the scholarship. In these books one can find thousands of scholarships, grants, and prizes, along with eligibility requirements, how and where to find the applications, listings of award amounts and key deadlines that needs to be kept in mind.

Military

Every military branch has some form of assistance to offer those wanting to attend college. Being the child of a military parent you may have different options than others. The Montgomery GI Bill is probably the more popular programs offered to members of the Air Force, Army, Marine Corps, Navy, Coast Guard and Nation Guard. Right now, they are offering nearly $ 40,000 in educational benefits in return for a commitment of one …

Do College Grads Need More Training?

In an article published in the Deseret Morning News, Wendy Leonard says, “Colleges and universities dump a lot of graduates into the work force, and yet some in the work force still need additional, specialized training to perform well in the jobs they choose.”

Whether the college grads come from vocational training schools, career education programs or other traditional college or university programs, employers do often speak about the need for additional training.

Although qualified in the technical content on paper, some new grads need extra training on the soft skills required to be effective in their new jobs.

Employers and colleges are finding ways to collaborate to create custom training opportunities that will meet the need for this additional post graduation training.

Salt Lake Community College and Utah College of Applied Technology offer programs to help employers tailor training courses to meet their business needs.

One such employer, Stampin Up!, a supplier of craft products for the scrap booking marketplace, operates two state-of-the-art facilities in Utah. In partnership with Salt Lake Community College, they applied for grant money to facilitate a series of communication training seminars for their new employees.

New college grads should consider the availability of additional training as they evaluate the companies where they want to begin their careers. Consider asking about the availability of additional training in the following areas:

-Team building

-Leadership or supervisory training

-Customer service and client relations

-Interpersonal skills

-Project management

New employees should also consider working on professional certifications to enhance their professional development. Research professional associations in the career areas of interest and explore the certifications that these professional career organizations support.

Seriously consider companies that will pay for membership in professional associations, cover the cost of certification or additional training as needed.…

Why More Moms Are Going Back to College

Mothers today are looking for ways to earn extra money for their families in today's economy. They are also focusing on being better role models for their children. The recent economic downturn and the loss of jobs for women, including mothers, has affected the number of mothers going back to college. Whether women are married or if they are single mothers there are many reasons why they choose to return to school at any age.

School is a big decision to make for anyone, especially a mother. One of the reasons moms return to school is to have a better career. This in turn results in more money to support their families. Mothers who are married may have to be the sole provider due to the poor economy. Those who have husbands not affected by a job loss are able to add to their household income with going back to school. Any extra income that can be generated for a mother's family by returning to school adds to the stability of their family. They are not as worried about how to pay their bills or how to get groceries. At times the extra income can be used to upgrade vehicles and houses. Mothers who return to school have the chance to increase their family's income.

Mothers with one child or ten children are always trying to be the best role model they can be. Their lifestyle reflects upon their children and one of the best decisions that mothers can make is to return to school. Their children will see this and realize that an education is important. Children are looking at mothers from the time they are babies and they see everything they do. The decisions that single mothers make impact their children sometimes more than mothers who are married. When a mom goes back to college it tells her that child care about them and they love them. Going back to school as a mother also tells her children that if she can do it then they can after graduation from high school. Children often make many of the same lifestyle choices their parents, including their moms, make. Going back to college is one of the many right decisions that moms can do for their children.

There are times when the decision to go back to school is out of a mother's control. As companies have been laying off people more and more for the past two to three years, mothers have had to make the decision to go back to school to learn a new trade. The number of factories has been reduced drastically and moms are getting the opportunity to learn something that they can make a career out of. Older and younger mothers alike are at times going from one profession to a completely different one. Moms who have been in a manufacturing business find themselves getting a degree in nursing. Teaching careers have been changed to healthcare fields by many mothers who have lost their …

Advancing Your Human Resources Career With Education

As a degree-holding professional working in Human Resources, a master's in HR can lead to a variety of potential career advances, such as senior and executive management positions. It's also important to note that having a strong résumé is vital to helping you get informed by potential employers.

One way to strengthen your résumé is to highlight extracurricular activities along with your master's degree in human resources. If you are not sure how to go about it or how to start, here are four different ways to get you started.

1. Earn Certificates and Join a Professional Association

For those of you who want leadership positions in HR, your Master of Science in Human Resource Development degree gives you the necessary skills to become certified and positions you as a valuable member of a professional association. SHRM, Society for Human Resource Management, is the world's largest association devoted to human resource management, which represents more than 250,000 members in over 140 countries.

As for certificates, the HR Certification Institute (HRCI) provides globally recognized certificates for HR professionals. These certifications require continuing education credits and retesting, at times. Two respected certificates offered by HRCI are:

* PHR® (Professional in Human Resources)

Eligible candidates have at least two years of HR exempt-level experience as a practitioner, educator, researcher or consultant.

* SPHR® (Senior Professional in Human Resources)

Eligible candidates have at four to six years of HR exempt-level experience.

Earn a Better Salary, Get What You Deserve

According to the Bureau of Labor Statistics (BLS) in its Occupational Outlook Handbook 2010-2011 , employment for the Human Resource industry is expected to grow by 17% over the next decade . And master's degree holders who have earned their certification would have the most opportunities.

* Annual salary rates for HR professionals may vary according to occupation, experience, training, location and the firm they work for.

Compensation Outlook from the BLS

Title

Median Earnings as of 2008

Human Resource Managers

$ 96,130

Training and Development Managers

$ 87,700

Benefits Managers

$ 86,500

2. Masters in HR, It's Time to Become a Master Social Networker

LinkedIn and HR Professionals Go Hand In Hand

Recently, SuccessInHR.com published an article about the importance of LinkedIn for HR professionals . LinkedIn has over 37 million members on the site, 450,000 of which are HR professionals . Many are not maximizing the value the site can provide them.

LinkedIn, and other online social networking sites, provide HR professionals with a plethora of options:

* Recruitment

* Professional networking

* Research

* Peer-to-peer help on message boards

* New career opportunities

* Consulting

If you are looking for a new career opportunity, an updated résumé on your profile is crucial. List your credentials (ie, Master of Science in Human Resource Development, SPHR® certification, SHRM membership) in your résumé profile; credentials can increase your résumés visibility among the masses.

Tweet Your Credentials

Be creative with the 140 character allotment you're given. Potential employers, recruiters and head hunters search for keywords, and …

Millennium Education Development – Ways To Achieve

Dr. Tooley: His conclusions on Private Education and Entrepreneurship

Professor James Tooley criticized the United Nations' proposals to eliminate all fees in state primary schools globally to meet its goal of universal education by 2015. Dr. Tooley says the UN, which is placing particular emphasis on those regions doing worse at moving towards 'education for all' namely sub-Saharan Africa and South Asia, is 'backing the wrong horse'.

On his extensive research in the world poorer countries such as Ghana, Kenya, Nigeria, India, and China, Dr. Tooley found that private unaided schools in the slum areas outperform their public counterparts. A significant number of a large majority of school children came from unrecognized schools and children from such schools outperform similar students in government schools in key school subjects.2 Private schools for the poor are correspondents for private schools for the elite. While elite private schools cater the needs of the privileged classes, there come the non-elite private schools which, as the entrepreneurs claimed, were set up in a mixture of philanthropy and commerce, from scarce resources. These private sector aims to serve the poor by offering the best quality they could while charging affordable fees.3

Thus, Dr. Tooley concluded that private education could be made available for all. He suggested that the quality of private education especially the private unaided schools could be raised through the help of International Aid. If the World Bank and United States Agency for International Development (USAID) could find ways to invest in private schools, then genuine education could result. 4 Offering loans to help schools improve their infrastructure or worthwhile teacher training, or creating partial vouchers to help even more of the poor to gain access to private schools are other strategies to be considered. Dr. Tooley holds that since many poor parents use private and not state schools, then "Education for All is going to be much easier to achieve than is currently believed".

Hurdles in Achieving the MED

Teachers are the key factor in the learning phenomenon. They must now become the centerpiece of national efforts to achieve the dream that every child can have an education of good quality by 2015. Yet 18 million more teachers are needed if every child is to receive a quality education. 100 million children are still denied the opportunity of going to school. Millions are sitting in over-crowded classrooms for only a few hours a day.5 Too many excellent teachers who make learning exciting will change professors for higher paid opportunities while less productive teachers will retire on the job and coast towards their pension.6 How can we provide millions of more teachers?

Discrimination in girls access to education persists in many areas, owing to customary attitudes, early marriages and pregnancies, inadequate and gender-biased teaching and educational materials, sexual harassment and lack of adequate and physically and other wise accessible schooling facilities. 7

Child labor is common among the third world countries. Too many children undertake heavy domestic works at early age and are expected …

Facing a Career Change

Economic times are difficult today, and many people are facing a career change in order to maintain their standard of living. As scary as that may sound, it gives many people the opportunity to renew the passion they had for their specialty by finding something new that they can really be interested in.

Many people choose what they want to do in high school or their first year in college, and once they realize they have to spend the next 20+ years hammering that anvil, they find out it is not what they wanted at all. Here are some tips to prepare yourself for facing that change that will make the transition easier when it comes:

Be Passionate About Your New Career

Have you discovered what your true niche is? Some people realize what they really want to do while working in the career they previously chose, and once the time for change happens, they are able to truly concentrate on what they are passionate about. It is much easier to choose a position that you can commit to after you have gained more experience, began living a certain lifestyle, and are more confident in your abilities to manage a career path than when you are fresh out of high school. Put some time and effort into choosing a new career path that you will really enjoy.

Research New Training and Education

When you are faced with the change, it is important to prepare yourself properly for your next move. Be sure to look into different training programs and schools, determine whether you will only need an additional certification or license, or if a degree will be required. Ensure that the school or training program that you choose is creditable by checking its accreditation status and find out what other students experiences have been with that school. Feedback from students who have attended that institution is a great way to determine if that program will be worth your time, so be sure to seek out forums or reviews.

Prepare Your Budget and Finances

Many people do not appropriately prepare their budgets and budget for the career change they are facing. When a person changes careers, it is possible that they will not make the same amount of money they made, either in a lower amount or in a higher amount of their previous salary. If your new salary will be lower than the salary you were accustomed to, make a new budget, cut expenses and make the necessary adjustments to ensure that your family will still be able to function. …